The National Disability Insurance Agency has issued its second annual report.

About 16,000 people have joined the NDIS scheme, with intake numbers expected to grow to 460,000.

The second report makes special reference to delivery of the NDIS being underpinned by a modern, technological approach, fostering innovation. A new “ICT” platform will:

  • allow participants to connect and interact, including those in rural and remote areas;
  • enable innovation in the way that people with a disability are supported;
  • allow us to efficiently collect, analyse and share information on disability services; and,
  • streamline our processes and procedures, and improve the quality of our services.

The NDIA CEO David Bowen states:

…People with disability are often early adopters of new and innovative technology, and we need to deliver our communications accordingly. We have a strong social media presence: we use webinars, live chats and provide online newsletters. We are now looking into other innovative ways of sharing our services – for example, video blogs. This is an essential part of our commitment to the value of empowerment, we want to enable choice and control for our participants. This is about listening to what people want, and how they want it shared, and building the Agency based on this feedback

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