NDIS: Transport service for medical appointments

Funding for transport to medical appointments was one of the contentious issues in Milburn and National Disability Insurance Agency [2018] AATA 4928.

The NDIA had refused to include such transport using a transport service in the plan for Ms Milburn, who argued that she was unable to use public transport and taxis by reason of her physical and mental disabilities.

The Tribunal at [64] held that the supports in Ms Milburn’s current plan should be amended to include specific provision for transport and associated carer services, pending review (for future plans) of her needs for transport and carer services by an appropriately qualified expert.

Some adverse comment was made about the transport provider, which enabled Ms Milburn to become increasingly dependent on one-on-one transport rather than increasing mainstream independence.